Shipping policy

Update: Due to Covid-19 you may expect delays in your order. 

Our delivery times are estimated only and are not guaranteed. They will
always be estimated in business days (this does not include
weekends/holidays). Once the packages are sent to our shipping provider,
arrival times are out of our control and in the hands of the shipping service
that has been selected.

Cela Cosmetics is not held responsible for:

• Mistakes made by US Post or Royal Mail (UK Post)
• Wrong addresses given by customers
• Damage to orders by postal service
• PO box issues
• Stolen packages after delivery 

If you have a specific question with respect to your shipment, please contact us at support@celacosmetics and provide your order number.